Baltimore, MD – Beware of fake complaint reports coming from seatac@bbb.org.
Better Business Bureau is warning businesses to beware of a new malicious e-mail that pretends to be from BBB about a complaint filed against the company. The e-mail first came to BBB’s attention on April 12, 2010.
Businesses across the US and several in Maryland have reported receiving a suspicious e-mail from the address seatac@bbb.org with the subject line “BBB Complaint Case #” followed by a nine-digit number. Both BBB Accredited and non-Accredited businesses have been targeted.
The body of one reported e-mail claims that the company did not respond to a complaint filed by a Jason Harlow (however other names may be used) and includes a link to a page at www.ca-bbb.org where the business can supposedly review the complaint.
Because the message is fraudulent, BBB advises any business that receives this e-mail to take the following steps:
Do not click on any links or reply to the message,
Forward the message to phishing@council.bbb.org,
Completely delete the message from your inbox, and
Run a full virus scan on your computer if you did click on any links.
If you receive an e-mail from Better Business Bureau about a complaint filed against your business and need assistance in determining whether or not it is legitimate, contact your BBB directly at info@greatermd.bbb.org.
For more advice on how to protect your business from malicious online attacks visit www.bbb.org/data-security/.
About BBB | Greater Maryland
Headquartered in Baltimore, BBB | Greater Maryland is a non-profit organization that was established in 1922. It serves 18 Maryland counties and Baltimore City. In 2009, BBB | Greater Maryland provided more than one million free Reliability Reports on area businesses and charities, processed more than 7,000 reportable complaints and conducted numerous investigations shutting down fradulent web sites and assisting law enforcement agencies. Your BBB is supported by Accredited Businesses that have passed a comprehensive review, met 13 standards of trust, and that agree to uphold those standards including commitments to advertise honestly, and to address marketplace disputes quickly, respectfully, and reasonably. For more information please contact BBB |Greater Maryland at 410-347-3990 or visit www.bbb.org.
BBB of Greater Maryland
Angie Barnett
President & CEO
410-347-3981
BBB of Greater Maryland
Jody Thomas
V.P. Communications
410-347-8593
MD Businesses Receive Phony BBB Phishing Attack
Baltimore, MD – Beware of fake complaint reports coming from seatac@bbb.org.
For more advice on how to protect your business from malicious online attacks visit www.bbb.org/data-security/