Q&A 4Her – Shereese Maynard, CEO of The MayHAC Corporation
More than a specialist, Shereese Maynard is a health care compliance enthusiast from Maryland. She currently serves as CEO and principal policy analyst for The MayHAC Corporation. Shereese guides the mission of the company while continuing to work hands-on with many of Maryland’s health care providers. Under her guidance, MayHAC saved Maryland providers more than 1.4 million dollars in recovery fees in 2011. In addition to governing, Shereese educates health care providers about business practices, including marketing, strategic planning, intellectual property, and clinical talent.
MyCity4Her got a chance to catch up with Shereese in a Q&A 4Her interview where she shared business advice, the reason she decided to become a business owner and more.
Why did you decide to become a business owner?
My decision to become a business owner stemmed from a fundamental belief; as responsible members of society, we must evolve in order to serve in our truest capacity. Having paid my dues to the health care industry by working my way up the corporate ladder, I’d achieved to a point where I had to ask the question; was I put here simply to increase the value of others? Conceding that health care is indeed a business, I felt it necessary to take the next step in my personal evolvement and pursue business ownership.
What in hindsight would you say you underestimated about your industry or running your own business and why?
I underestimated the cut-throat nature of the home health business. Health care reform has really brought focus to home care. Many entrepreneurs, some without former experience are entering the field. With that comes the need to corner a market share. Seemingly, individuals are willing to do whatever it takes to ensure their survival in this field, sometimes to the detriment of patients and the public’s trust.
What is the best business related advice you have ever been given?
I’m often asked this question and I always give two answers: My father once told me, “only be nice to the people you meet on the way up if you plan on coming back down again.” It seems harsh, but it is also a fair statement. Second, Gordon Segal (Crate & Barrel, CEO) told me, you can’t be afraid to go back and start over; it’s from that willingness that you will find the courage to move forward even during adversity.
What do you love most about what you do and why?
I love enlightening health care providers. So often we get so hung up on obtaining licensure, keeping regulating bodies at bay, and holding on to billable hours that we forget how to manage from an efficacy-based perspective. I love to hear providers say, “Oh gosh, I never looked at it like that. That makes perfect sense.” I love showing health care providers how managing from a compliance perspective can ensure growth and steady revenue.
What if you knew then what you know now –would you do differently and why?
If I knew then what I know now; I would have started my company earlier. While now is a great time to be in the health care field, I should have started this business in 2004, during the legislative changes to HIPAA.
When you’re not working how do you like to spend your time?
When I’m not working, I write short stories and poems. I love books and authors. I’ve actually been writing for some time and have a few blogs dedicated to the art and to all those who engage in writing. I’m also a full-time mom and wife which is my favorite job.
What does success look like to you?
Success in my eyes is the ability to leave an environment in better condition than when you found it. This could be said for an organization, a home, an industry, or this planet. With each of my previous work environments, I knew it was time to move on when I could say those words without pause. I also consider success is achieved when you are able to leave a legacy for your children which inspires them to dream, achieve, and make the world a better place. When all is said and done, it’s what we leave behind, our children, our work, our accomplishments, which speaks to who we were, our humanness.
If you had to share one final thought with our audience of thousands of women in business what would it be?
I wish more women understood that we are not a footnote on the careers of our predecessors; we are laying the foundation of our own stories. We should not apologize for wanting to step out on our own and wanting more for ourselves. Pursue your dreams with passion and prejudice and without regret; we learn everyday. But also, support the dreams of others, make partnerships work for all involved, and say thanks often and with humility.